Privacy Policy
This Policy explains how Rihlix LLC (“Rihlix,” “we,” or “us”) handles personal information on this website, rihlix.com. Rihlix LLC is a software product company based in North Carolina, United States, and operates the products Nomademy and Meselem.
1. Scope of this Policy
This Policy covers the rihlix.com website and communications you send to Rihlix LLC directly. Our products have their own policies that govern the data they handle, and those policies control for product use:
- Nomademy — see the privacy policy published at nomademy.org/privacy.
- Meselem — see the privacy policy published at meselem.org/privacy.
2. Information we handle
- Correspondence: if you email us at an address listed on this site, we receive your email address, the contents of your message, and any information you choose to include.
- Service logs: our hosting provider records standard technical data when the site is served, such as IP address, browser and device information, requested pages, and timestamps.
This website does not require an account, does not include forms that collect personal information, does not collect payment information, and does not use advertising cookies or cross-site tracking. Fonts are loaded from Google Fonts, which receives the standard technical request data needed to serve the font files.
3. How we use information
- respond to inquiries, partnership requests, press requests, and support questions;
- operate, secure, troubleshoot, and improve the website;
- comply with law and protect the rights and safety of visitors, our providers, and the public.
4. Service providers
We use hosting and infrastructure providers to serve this website and email providers to receive and answer correspondence. These providers process technical and correspondence data on our behalf under their own contractual and security obligations.
5. When information is disclosed
We disclose information to the providers above, when you direct us to share it, to comply with valid legal process, or to protect rights and safety. We may transfer information as part of a corporate transaction subject to appropriate safeguards. We do not sell personal information or share it for cross-context behavioral advertising.
6. Retention
Correspondence is kept as long as needed to handle the matter it concerns and for a reasonable period afterward for record-keeping. Hosting logs are retained on our providers’ standard schedules. We delete or de-identify information when it is no longer needed.
7. Security
We use encrypted transport, access controls, and reputable infrastructure providers. No system is perfectly secure. Please report suspected security issues to team@rihlix.com and do not include secrets or sensitive personal information in the report.
8. Your choices and requests
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you by emailing team@rihlix.com. We may verify identity before acting and will explain if we cannot fulfill part of a request. Requests about product data should be made through the relevant product’s own channels, described in its policy.
9. Children
This website is a general-audience company site and is not directed to children. We do not knowingly collect personal information from children through it. Age requirements for our products are set out in each product’s own terms and policies.
10. Changes and contact
We may update this Policy as the website or company changes, and we will revise the date above when we do. Questions and requests may be sent to hello@rihlix.com.